Shipping Policy For Orders In The US
Free Ground Shipping when you select Free Shipping option on check-out.
USA Customers in all 50 states, US Virgin Islands, Puerto Rico and Guam
|Standard||3-7 business days||Free Shipping|
|Priority||1-3 business days||$15|
The cost for shipping is $24.95 per order. Your order will ship via USPS from our facilities to our international shipping station in Ohio where the merchandise will be inspected and then reshipped out to you via United States Postal Service. Please allow 1-2 weeks for delivery. Also, please note that you will have to pay custom duties and taxes on the items you purchase and that these local fees are not included in your Heal USA invoice. No Two Day or Next Day delivery.
Shipping Confirmation Emails
We will send you a shipping confirmation email when all or part of your order is shipped that will include the USPS or UPS tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by logging in to My Account and going to Recent Orders.
Shipping in Multiple Packages
If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.
Tracking Your Order
Easy ways to track your order:
- Log in to My Account and go to the Recent Orders section. From there you will be able to choose which order you’d like to view and you will have an option to track the order.
- You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the USPS tracking number.
Delivering Your Package
- We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.
- Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
- Most items are available to ship in 1-2 business days unless otherwise noted.